T's & C's

Delivery

Items will be posted via Royal mail.  Deliveries will be dispatched within 1-5 working days after you place your order (excluding Weekends and Bank Holidays). 

Some garments are custom made, and may take up to 15 working days to be delivered.

The cost of UK Standard Delivery is £3.99, or £2.99 when placed as a multiple order. Your order will be sent out via the most suitable carrier, depending on size and weight.

For all UK orders please allow from 7-10 days (15 working days for custom pieces), for international please allow 14–21 working days (30 working days for custom pieces) for delivery.


Return Policy

Whilst we do not refund unwanted merchandise, we will gladly offer an exchange providing the goods are unworn and returned within 14 days of purchase. If you need to return an item, please email info@dissimilarapparel.co.uk to get a return code.

Some items cannot be exchanged for hygiene reasons, these include swimwear and under garments, jewelry; unless they are faulty.

We want all our customers to receive top quality goods so if you think there is a fault with an item you have received, please let us know straight away by contacting us. Please include as many details as possible about the order and the problem with the goods and we will get an alternative sorted out for you.

In all cases, the items returned must be in their original condition, which includes any packaging. All goods will be inspected on return.

The goods are your responsibility until they reach us. Please ensure you package your return well to prevent any damage to the items or boxes. We are not responsible for any items that are returned to us in error.


Garment Care Guide

Please remove any badges attached to the t-shirt before washing
.  Hand wash only. Cool iron, iron inside out. Drip dry.

DO:

• Arrange your washing into groups with similar wash care instructions and organise into whites, darks and colours.

• The care label is based on the garment, NOT the customisation. Please follow instructions above.

• Turn garment inside out before washing.

DONT:

• Avoid using too much detergent.

• Do not use fabric detergents which contain bleach.

• Do not tumble dry garments.

• Do not iron prints, trims or embellishments.

• Do not leave garments with white and contrast coloured panels soaking for prolonged periods.

• Garments with metal trims should not be left to soak.


Your Privacy

Dissimilar Apparel Ltd is fully committed to protecting the privacy of our site visitors and customers. We will not disclose information about our customers to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so.


Your Consent

We will not sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission.


Opt out

All Dissimilar Apparel customers have the option to opt-out of receiving marketing communications from us and/or selected third parties. If you do not wish to continue to receive marketing from us and/or selected third parties you should email the team at info@dissimilarapparel.co.uk.


Checking your Details

If you wish to verify the details you have submitted to Dissimilar Apparel you may do so by contacting us via the e-mail address or address given below.


Contacting us 

Email info@dissimilarapparel.co.uk